Terms and conditions

1. General Agreement

These Terms and Conditions establish the rules governing access to and use of the Loki Casino website, mobile application, and related services (collectively referred to as the "Platform").

By visiting the Platform, registering an account, or using any available services, you confirm that you have read and accepted these Terms. If you disagree with any provision, you should discontinue using the Platform.

2. Age and Legal Requirements

Access to Loki Casino is restricted to individuals who are at least 18 years old or have reached the applicable legal age in their jurisdiction, whichever is higher.

The Company reserves the right to request documents confirming a user's age. If an account is found to belong to an underage individual or contains deliberately falsified age information, access may be suspended or terminated. Any associated bonuses or winnings will be handled in accordance with applicable laws and platform rules.

3. Account Registration and Personal Details

Customers must complete the registration procedure before accessing account-based gaming services. All information submitted during registration must be accurate, complete, and up to date.

You are responsible for maintaining correct personal details and updating your account whenever relevant information changes. The Company may request additional documents when necessary to verify the information provided.

4. Gaming Conduct and Responsible Participation

Customers are expected to use the Platform appropriately and comply with the applicable gaming rules.

You should participate only within your personal financial limits and remain aware of the time and money spent on gaming activities. If you experience difficulties managing your participation, you may contact customer support to learn about the available account restriction options.

5. Game Conditions and Payment Processing

Every game available on Loki Casino operates according to its individual rules, instructions, and conditions, which may be displayed within the game interface or in the Platform's Help section.

The Company may introduce changes to game availability or operating conditions when required, subject to applicable obligations.

Deposits and withdrawals are handled through the payment solutions supported by the Platform. Transaction processing may depend on the selected provider, and certain payment methods may involve additional charges. Any applicable fees should be communicated before the transaction is completed.

6. Bonuses and Wagering Conditions

Promotional campaigns, bonuses, and other rewards are subject to specific eligibility criteria and promotional rules.

Where wagering requirements apply, Customers must complete the stated turnover conditions before requesting withdrawals of bonus-related winnings. Additional restrictions may concern eligible games, minimum deposits, maximum bets, and promotional validity periods.

The Company may update promotional conditions for future or ongoing campaigns, subject to applicable laws and the terms communicated to participating Customers.

7. Withdrawal Procedures and Restrictions

Withdrawal requests are reviewed according to the Platform's payment procedures, account verification requirements, and applicable legal obligations.

Certain transaction restrictions may apply depending on the user's location, payment provider, or regulatory requirements. Additional checks may be conducted to prevent fraudulent transactions, unauthorized account access, and financial misconduct.

Where suspicious activity or an attempt to bypass established restrictions is identified, the Company may temporarily restrict account functionality or take further action in accordance with these Terms.

8. Game Software and Intellectual Property

The gaming products available on Loki Casino are developed and supplied by independent software companies and third-party content providers.

All relevant copyrights, trademarks, software rights, and other intellectual property interests remain with their respective owners. Loki Casino provides access to these products under the applicable distribution or licensing arrangements.

Customers may use the available games for personal entertainment but are not permitted to reproduce, distribute, or commercially exploit third-party gaming content without the appropriate authorization.

9. Copyright and Brand Protection

All website materials, including text, graphics, logos, design elements, and other original content, are protected by applicable intellectual property laws.

You may not copy, modify, publish, distribute, or otherwise use Platform materials for commercial purposes without obtaining prior written approval from the relevant rights holder.

Unauthorized use of trademarks, copyrighted materials, or other protected content may result in appropriate legal action.

10. Service Availability and Limitation of Liability

Loki Casino services are provided on an "as is" and "as available" basis, subject to technical capabilities and operational conditions.

The Company does not guarantee uninterrupted website availability or the absence of technical errors. Access may occasionally be affected by maintenance, software updates, network failures, or circumstances beyond reasonable control.

To the extent permitted by applicable law, the Company shall not be responsible for indirect, incidental, or consequential damages arising from the use or temporary unavailability of its services.

Nothing in this section excludes liability that cannot legally be excluded or restricted.

11. Customer Indemnification

You agree to take responsibility for losses, claims, liabilities, and reasonable expenses resulting from your breach of these Terms or unlawful use of the Platform.

Where legally permitted, you may be required to compensate the Company for third-party claims arising directly from your unauthorized actions, misuse of services, or infringement of applicable rights.

This provision does not apply to the extent that the relevant loss results from the Company's own unlawful conduct or liability that cannot be excluded by law.

12. Applicable Law and Dispute Resolution

These Terms and Conditions shall be interpreted in accordance with the laws of Curaçao, subject to any mandatory legal provisions that may apply.

Disagreements relating to the use of Loki Casino or the interpretation of these Terms should initially be addressed through the available customer support and complaint procedures.

Where an arbitration agreement is legally valid and applicable, unresolved disputes may be referred to arbitration under the relevant rules and procedures of the competent arbitration institution.

13. Revisions to These Terms

Loki Casino may revise these Terms and Conditions to reflect changes in its services, technical operations, or legal and regulatory requirements.

The latest version will be published on the Platform, together with its applicable effective date. Customers are encouraged to review the document periodically.

Continued use of the services after revised provisions become effective constitutes acceptance of the updated Terms where permitted by applicable law.

14. Complete Agreement

These Terms and Conditions, together with the applicable Bonus Policy, promotional rules, Privacy Policy, and other documents expressly incorporated into them, form the agreement governing your use of Loki Casino.

They replace previous arrangements and communications concerning the same subject matter, to the extent permitted by applicable law.

By registering an account or continuing to use the Platform, you acknowledge that you have reviewed these provisions and agree to comply with the conditions applicable to your activities.