Privacy Policy

Privacy Policy

At Loki Casino, we are committed to protecting your personal data and respecting your right to privacy. This Privacy Policy outlines how we collect, use, store, and share your information.

Collection of Personal Data

We collect personal data from you when you create an account, make a deposit, or request support. This may include:

Name and contact details
Login credentials (username, password)
Payment method and transaction history
Gameplay activity and preferences
IP address and device information

Use of Personal Data

We use your personal data to provide the services you have requested, including:

Creating and managing your account
Processing deposits and withdrawals
Providing customer support
Sending marketing communications ( newsletters, promotions)
Analyzing gameplay behavior for statistical purposes

Sharing of Personal Data

We may share your personal data with third-party service providers who assist us in delivering our services, such as:

Payment processors (e.g., POLi, Neosurf)
Gaming software providers
Marketing and analytics agencies
Regulatory bodies (for compliance purposes)

Storage and Security

We store your personal data securely on servers located in the European Union. We use industry-standard encryption protocols to protect your data against unauthorized access.

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to collect information about your browsing behavior, including:

Session IDs for login authentication
Analytics cookies (e.g., Google Analytics)
Marketing cookies (e.g., Facebook Pixel)

You can opt-out of these technologies by adjusting your browser settings or using a cookie management tool.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access and review your personal data
Request correction or deletion of your personal data
Object to processing for direct marketing purposes

Please contact our support team if you wish to exercise any of these rights.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through in-game notifications.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our support team.

By creating an account and using our services, you acknowledge that you have read and understood this Privacy Policy.